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Policies

LOW SEASON Apr 1 - June 10 Sept 5 - Oct 31

MID SEASON June 10 - July 8 Aug 26 - Sept 5

PEAK SEASON Jul 8 - Aug 26

The vacation year at Twin Anchors is broken up into three seasons -  Peak, Mid and Low. All are colour coded on our 2009 calendars. Once you’ve decided when you’d like to depart, book early to avoid disappointment. Remember, we will hold a houseboat for up to 10 days without obligation.

AGE RESTRICTOINS The person making the reservation and the two captains must be at  least 19 years of age with valid drivers’ licences. DEPOSIT All you require is a deposit of $500 to confirm your reservation. Your  deposit is applied to the charter fee and is required within 10 days  after making your reservation. You can pay your deposit by credit card  or you can mail a money order. PAYMENT OF CHARTER Option A: Pay balance (less deposit) 120 days prior to departure and receive a 5% discount off your charter fee. Option B: Pay balance (less deposit) in 4 equal monthly installments starting 120 days prior to departure. (120 days/ 90 days/ 60 days/ 30 days).

CANCELLATION A $100 fee will be charged if you cancel or change your reservation 1–6 days after booking. Your deposit of $500 will be retained if you cancel or change a reservation 6 days after booking and at least 119 days before departure.. Full charter fee (PAYMENT OPTIONS A & B) will be retained if you cancel your reservation less than 120 days prior to departure. INSURANCE BUY-DOWN A $28/day insurance buy-down will reduce the amount of security  deposit required. If the insurance buy-down is not purchased, we require the applicable  security deposit to be placed on a credit card.   With Buy-Down Without Buy-Down CruiseCraft I / II $2500 $5000 CruiseCraft III $4000 $8000 CruiseCraft IV $4500 $9000 CruiseCraft V $6000 $12000 SECURITY DEPOSIT See above chart for applicable security deposit. This deposit will be  applied to any outstanding charges including lost or damaged items, late returns, excessively unclean boats, or damage resulting from negligent operation or activity on the houseboat. Deposit must be placed on the Captain’s credit card.

PETS Please inquire about our pet policy with reservations staff. BONUS SERVICES Propane, porter service, boat launch and park permits are included in  the charter fee. ADDITIONAL EXPENSES Fuel and septic pump-out are the only additional expenses and are paid at the end of a charter.. CONTACT Twin Anchors Houseboats 101 Martin St PO Box 318, Sicamous, BC V0E 2V0 Tel: 1-800-663-4026 Fax: (250) 836-4824 Email: houseboats@twinanchors.com