March 12, 2020
I am writing this to provide information regarding the coronavirus (COVID-19) outbreak and what we at Twin Anchors are doing in response.
According to the World Heath Organization (WHO), symptoms include cough, high temperature, runny nose and shortness of breath. A number of patients have been treated at hospitals and released within days.
Twin Anchors has already responded and started introducing preventative measures. We have achieved this through a combination of health measures, such as infection prevention for travelers, awareness prevention and risk communication for our employees.
Our guest’s vacation experience and safety has always been our number one priority. In addition to our high standard of cleaning the vessels, we have introduced additional measures to increase the sanitization of our vessels. The vessels will be disinfected and sanitized using industry-approved products.
Public Health Agency Canada (PHAC) has assessed the public health risk associated with the coronavirus as low at this time. We recognize this is an evolving story and could change, but our commitment is to stay informed on any new information that becomes available.
I hope this gives you confidence on the actions we are taking as a company on your behalf. We remain committed in providing a safe vacation environment and look forward to welcoming you this season.