HOUSEBOATING FAQs2019-05-04T14:35:48+00:00

HOUSEBOATING FAQs

What is your cancellation and refund policy for COVID-19?2020-11-30T21:06:38+00:00

Guests who choose to book a vacation trip during a known pandemic, will not be refunded unless the reservation holder has a positive COVID-19 Test with in 14 days of their vacation and have purchased the Medical Cancellation Policy.

How long does it take to check-in?2019-05-04T14:33:25+00:00

The whole check-in process can take up to 4-5 hours. This includes office paperwork, then once the boat is ready and assigned to you, Orientation and loading your belongings.

Do the houseboats come with bedding?2019-05-04T14:32:46+00:00

No, please bring your bedding and towels from home.

Can I bring my own stereo and speaker system?2019-05-04T14:32:03+00:00

No, each boat has a stereo system on board. Please bring an aux cord with you to connect any iPods or phones to the stereo.

Are there fees to stay in Marine Parks?2020-01-21T20:48:02+00:00

The provincial government does charge for park usage.  The following fees are applied per houseboat model:

  • Cruiser: $75
  • CC1, CC2, CC4:  $150
  • CC3, CC5, CC6: $200
  • Genesis 60 & Genesis 75: $200
Do cell phones work on the lake?2019-05-04T14:30:26+00:00

Some work quite well, others not very well at all or only at specific locations. You should still give family and friends our office number (250) 836-2450), as this will be your best way of ensuring their messages reach you. If necessary we will advise you where the nearest telephone is to you so you can speak to the caller in person.

Can people contact us on the houseboat?2019-05-04T14:29:50+00:00

Yes, just make sure your family has our office phone number (250) 836-2450, and we will relay any messages to you via your V.H.F. radio. However, you must be monitoring your radio to receive the message. We require all guests fill out a Boat Manifest prior to leaving dock. This manifest ensures that we know which boat every guest is on in the event of a family emergency.

What happens in a medical emergency?2019-08-21T15:58:24+00:00

In the event of a medical emergency, call 911.  There is a rescue boat on the lake, they will come get you.  If you can’t reach 911 by your cell, call us via radio. Cell phones do not work on all areas of the lake.

Can friends join us during our trip?2019-08-21T15:59:17+00:00

Friends can join you in the middle of your trip.  You will need to call a water taxi.  We suggest using Sea Dog Boat Rentals as they leave from our dock.  Their number is 250-836-4567.  Or the houseboat can return to Old Town Marina to pick up guests.

Where do we stay at night?2019-05-04T14:27:30+00:00

Before dark you must “beach” your houseboat – houseboats cannot be safely secured in the middle of the lake as it is too deep – and we don’t provide anchors! You will be instructed on how to do this during your Captain’s Orientation. There are over 30 marine parks to choose from on the Shuswap Lake system.

How fast do houseboats travel?2019-05-04T14:26:37+00:00

Your houseboat will travel up to 6 knots or 7 miles an hour. We do recommend a specific travel speed to allow you to achieve the best fuel consumption. For example the average cruising time from Sicamous to Cinnemousun Narrows is 3 hours.

Are there age restrictions?2019-05-04T14:25:57+00:00

The ‘Captain’ of the houseboat must hold a valid driver’s licence and be at least 19 years old.

Can we bring pets with us?2019-08-21T15:59:56+00:00

We are dog and cat friendly.  There is a fee of $50 for a small pet and $75 for a large pet.  Both are subject to tax.  These fees are a 1 time fee for the duration of your trip.

What is the return time?2019-05-04T14:25:02+00:00

Return times are on an assigned basis between 8AM and 10AM on your final day.

What is the Captain’s Orientation?2019-05-04T14:24:25+00:00

The Captain’s Orientation covers all the operating systems of the houseboat. We also include a video onboard that you may review at any time, along with an Operating Manual specific to the boat you have chartered.

Who can drive the houseboat?2019-05-04T14:23:18+00:00

Anyone over the age of 19 can drive the houseboat provided that they have completed the Captain’s Orientation and hold a valid driver’s license.

What are my payment options?2019-05-04T14:22:13+00:00

OPTION A: Pay the balance (less deposit) 120 days prior to departure.

OPTION B: Pay the balance (less deposit) in 4 equal monthly installments starting 120 days prior to departure. (120 days / 90 days / 60 days / 30 days) for an additional 5% administration fee.

We accept VISA, MASTERCARD, AMERICAN EXPRESS, INTERAC or CASH! For more detailed information, please view our Policies page.

What are the extra costs?2020-02-19T22:29:08+00:00

Your costs are minimal. You pay for the gas you use during your vacation, marine park fees, septic pump out and daily insurance during your trip. Your gas costs will vary depending on upon how far you travel, generator usage, as well as use of the remote fueling station. Septic pump-out fee is $30. Marine park fees are charged per boat type.
Damage Deposit: Payment of $28/day will reduce the amount of security deposit required. If the payment is not made, we require the applicable damage deposit to be placed on a credit card as indicated:

Security Deposit w/buydown w/o buydown
Cruiser $2,500 $5,000
CC 1/2 $2,500 $5,000
CC 3 $4,000 $8,000
CC 4 $4,500 $9,000
CC 5/6 $6,000 $12,000

Security Deposit: The security deposit will be applied to any outstanding charges including but not limited to lost or damaged items, late returns, excessively unclean boats, or any damages. Deposit must be placed on the Captain’s credit card. CASH OR PERSONAL CHEQUES ARE NOT ACCEPTED.

Is a deposit required when booking?2019-05-04T14:20:58+00:00

Yes. All you require is a deposit of $500 (Cruiser and CruiseCraft 1, 2, 3 and 4); the CruiseCraft 5 and 6 require a deposit of $1500 to confirm your reservation. Your deposit will be applied to your charter fee and is required 10 days after making your reservation. Your deposit can be paid over the phone by approved credit card or you may mail a money order.

How far in advance should I book?2019-05-04T14:21:13+00:00

We recommend you reserve your houseboat 6 months to a year in advance, but we can usually accommodate most requests, as long as you have some flexibility in dates and houseboat types. It’s also always worthwhile calling us even on short notice (1-800-663-4026), as we occasionally get cancellations. If you are requiring very specific dates for your vacation, we highly recommend that you book 12 months in advance. Check out our online booking for to view immediate availability.

What will a houseboat vacation cost?2019-05-04T14:13:00+00:00

Houseboat vacations with Twin Anchors are based on the size of the boat, features, the number of people it can accommodate, the season you choose to vacation in and how many nights you would like to spend on Shuswap Lake. Choose the houseboat type that fits your needs and view the rates.

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Come by to check out our NEW GIFT SHOP!🎁

We have everything you need for your houseboat trip, the beach, games, souvenirs, the kids and items you may have forgotten before heading out on your vacation!🏖

Located in our upper parking lot it’s where you register once arriving for your houseboat vacation!

Don’t miss those last minute ideas or things that will make your houseboat trip or day on the lake better!🧢

With deals and savings changing each week! It’s the place to start or end of your trip!

Ps. It’s the first place with Advil after your vacation too!🤕
... See MoreSee Less

Come by to check out our NEW GIFT SHOP!🎁

We have everything you need for your houseboat trip, the beach, games, souvenirs, the kids and items you may have forgotten before heading out on your vacation!🏖

Located in our upper parking lot it’s where you register once arriving for your houseboat vacation! 

Don’t miss those last minute ideas or things that will make your houseboat trip or day on the lake better!🧢

With deals and savings changing each week! It’s the place to start or end of your trip! 

Ps. It’s the first place with Advil after your vacation too!🤕

More exciting things to add to your houseboat vacation!!🏖 Or if you are exploring the lake and want to stop to grab a drink or some tasty food!🍹🍔 Opening date coming soon…⏳OTBM Pub is opening soon in #Sicamous. Our pub manager, Todd, is putting the final touches on his spectacular menu, and an official opening date will be announced shortly!

🍻🍸🍾🍔🌭🍟🍹

#exploresicamous #shuswaplake #lakelife #beautifulbc #oldtownbaymarina
#lakesidepatio
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More exciting things to add to your houseboat vacation!!🏖 Or if you are exploring the lake and want to stop to grab a drink or some tasty food!🍹🍔 Opening date coming soon…⏳

Don’t miss out on a boat slip with direct access to the Shuswap this summer!☀️

Also make sure to check online at twinanchors.com for the last available houseboat vacations! We are very close to being sold out for the summer⏳🎉🏖

PS. We have big news coming soon....🍔🍦🍹Last Chance for a 26' slip for the 2021 season 🛥🛶🚤🚣‍♀️

ONE left, if you want access to power and water, gas dock on site, no current to fight with, this spot has your name on it.

Manager@oldtownmarina.com to make it yours!
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Don’t miss out on a boat slip with direct access to the Shuswap this summer!☀️

Also make sure to check online at twinanchors.com for the last available houseboat vacations! We are very close to being sold out for the summer⏳🎉🏖

PS. We have big news coming soon....🍔🍦🍹

It’s almost the long weekend!🎉🎉 and the boats are ready for the weekend and the rest of the summer!🤘☀️ with good weather this weekend we hope everyone has a great May Long houseboating and enjoying the lake!🏖

If you are not headed on a houseboat this May Long... Old Town Bay Marina is the place to start your Shuswap experience!🚤 with fuel, Bulldog Boat Rentals, a boat launch, parking, ice, wood, snacks and drinks! They have everything you need to enjoy the lake!

Feeling like you are missing out or wanting a adventure?

Head over to twinanchors.com and look at our live booking feature for dates in the summer or call our office at 1-800-663-4026 to capture one of the final sailings available of the summer!🏖☀️
... See MoreSee Less

It’s almost the long weekend!🎉🎉 and the boats are ready for the weekend and the rest of the summer!🤘☀️ with good weather this weekend we hope everyone has a great May Long houseboating and enjoying the lake!🏖 

If you are not headed on a houseboat this May Long... Old Town Bay Marina is the place to start your Shuswap experience!🚤 with fuel, Bulldog Boat Rentals, a boat launch, parking, ice, wood, snacks and drinks! They have everything you need to enjoy the lake!

Feeling like you are missing out or wanting a adventure? 

Head over to twinanchors.com and look at our live booking feature for dates in the summer or call our office at 1-800-663-4026 to capture one of the final sailings available of the summer!🏖☀️

Comment on Facebook

One day!!

Got ours booked again this year and looking forward to seeing everyone there and getting out on the water😁❤️

What about people out of BC Province?

Christina Belozer Boating !!!!!!! 🤣

Brÿan Atkinsøn

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Twin Anchors Houseboat Vacations is holding a virtual career fair for this upcoming season! Send an email to janette@twinanchors.com with your resume and be contacted for a virtual interview!

Don’t miss your opportunity to work on the beautiful Shuswap lake!🏔

Also check out our job postings by clicking on our facebook page or our website twinanchors.com/employment/.
We are looking forward to hear from all applicants!👍
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