HOUSEBOATING FAQs2019-05-04T14:35:48+00:00

HOUSEBOATING FAQs

What is your cancellation and refund policy for COVID-19?2020-11-30T21:06:38+00:00

Guests who choose to book a vacation trip during a known pandemic, will not be refunded unless the reservation holder has a positive COVID-19 Test with in 14 days of their vacation and have purchased the Medical Cancellation Policy.

How long does it take to check-in?2019-05-04T14:33:25+00:00

The whole check-in process can take up to 4-5 hours. This includes office paperwork, then once the boat is ready and assigned to you, Orientation and loading your belongings.

Do the houseboats come with bedding?2019-05-04T14:32:46+00:00

No, please bring your bedding and towels from home.

Can I bring my own stereo and speaker system?2019-05-04T14:32:03+00:00

No, each boat has a stereo system on board. Please bring an aux cord with you to connect any iPods or phones to the stereo.

Are there fees to stay in Marine Parks?2020-01-21T20:48:02+00:00

The provincial government does charge for park usage.  The following fees are applied per houseboat model:

  • Cruiser: $75
  • CC1, CC2, CC4:  $150
  • CC3, CC5, CC6: $200
  • Genesis 60 & Genesis 75: $200
Do cell phones work on the lake?2019-05-04T14:30:26+00:00

Some work quite well, others not very well at all or only at specific locations. You should still give family and friends our office number (250) 836-2450), as this will be your best way of ensuring their messages reach you. If necessary we will advise you where the nearest telephone is to you so you can speak to the caller in person.

Can people contact us on the houseboat?2019-05-04T14:29:50+00:00

Yes, just make sure your family has our office phone number (250) 836-2450, and we will relay any messages to you via your V.H.F. radio. However, you must be monitoring your radio to receive the message. We require all guests fill out a Boat Manifest prior to leaving dock. This manifest ensures that we know which boat every guest is on in the event of a family emergency.

What happens in a medical emergency?2019-08-21T15:58:24+00:00

In the event of a medical emergency, call 911.  There is a rescue boat on the lake, they will come get you.  If you can’t reach 911 by your cell, call us via radio. Cell phones do not work on all areas of the lake.

Can friends join us during our trip?2019-08-21T15:59:17+00:00

Friends can join you in the middle of your trip.  You will need to call a water taxi.  We suggest using Sea Dog Boat Rentals as they leave from our dock.  Their number is 250-836-4567.  Or the houseboat can return to Old Town Marina to pick up guests.

Where do we stay at night?2019-05-04T14:27:30+00:00

Before dark you must “beach” your houseboat – houseboats cannot be safely secured in the middle of the lake as it is too deep – and we don’t provide anchors! You will be instructed on how to do this during your Captain’s Orientation. There are over 30 marine parks to choose from on the Shuswap Lake system.

How fast do houseboats travel?2019-05-04T14:26:37+00:00

Your houseboat will travel up to 6 knots or 7 miles an hour. We do recommend a specific travel speed to allow you to achieve the best fuel consumption. For example the average cruising time from Sicamous to Cinnemousun Narrows is 3 hours.

Are there age restrictions?2019-05-04T14:25:57+00:00

The ‘Captain’ of the houseboat must hold a valid driver’s licence and be at least 19 years old.

Can we bring pets with us?2019-08-21T15:59:56+00:00

We are dog and cat friendly.  There is a fee of $50 for a small pet and $75 for a large pet.  Both are subject to tax.  These fees are a 1 time fee for the duration of your trip.

What is the return time?2019-05-04T14:25:02+00:00

Return times are on an assigned basis between 8AM and 10AM on your final day.

What is the Captain’s Orientation?2019-05-04T14:24:25+00:00

The Captain’s Orientation covers all the operating systems of the houseboat. We also include a video onboard that you may review at any time, along with an Operating Manual specific to the boat you have chartered.

Who can drive the houseboat?2019-05-04T14:23:18+00:00

Anyone over the age of 19 can drive the houseboat provided that they have completed the Captain’s Orientation and hold a valid driver’s license.

What are my payment options?2019-05-04T14:22:13+00:00

OPTION A: Pay the balance (less deposit) 120 days prior to departure.

OPTION B: Pay the balance (less deposit) in 4 equal monthly installments starting 120 days prior to departure. (120 days / 90 days / 60 days / 30 days) for an additional 5% administration fee.

We accept VISA, MASTERCARD, AMERICAN EXPRESS, INTERAC or CASH! For more detailed information, please view our Policies page.

What are the extra costs?2020-02-19T22:29:08+00:00

Your costs are minimal. You pay for the gas you use during your vacation, marine park fees, septic pump out and daily insurance during your trip. Your gas costs will vary depending on upon how far you travel, generator usage, as well as use of the remote fueling station. Septic pump-out fee is $30. Marine park fees are charged per boat type.
Damage Deposit: Payment of $28/day will reduce the amount of security deposit required. If the payment is not made, we require the applicable damage deposit to be placed on a credit card as indicated:

Security Deposit w/buydown w/o buydown
Cruiser $2,500 $5,000
CC 1/2 $2,500 $5,000
CC 3 $4,000 $8,000
CC 4 $4,500 $9,000
CC 5/6 $6,000 $12,000

Security Deposit: The security deposit will be applied to any outstanding charges including but not limited to lost or damaged items, late returns, excessively unclean boats, or any damages. Deposit must be placed on the Captain’s credit card. CASH OR PERSONAL CHEQUES ARE NOT ACCEPTED.

Is a deposit required when booking?2022-03-30T16:37:14+00:00

Yes. All you require is a deposit of $500 (Cruiser and CruiseCraft 1, 2, 3 and 4; Genesis 60, 70 & 75); the CruiseCraft 5 and 6; and the Legacy 94 require a deposit of $1500 to confirm your reservation. Your deposit will be applied to your charter fee and is required 10 days after making your reservation. Your deposit can be paid over the phone by approved credit card or you may mail a money order.

How far in advance should I book?2019-05-04T14:21:13+00:00

We recommend you reserve your houseboat 6 months to a year in advance, but we can usually accommodate most requests, as long as you have some flexibility in dates and houseboat types. It’s also always worthwhile calling us even on short notice (1-800-663-4026), as we occasionally get cancellations. If you are requiring very specific dates for your vacation, we highly recommend that you book 12 months in advance. Check out our online booking for to view immediate availability.

What will a houseboat vacation cost?2019-05-04T14:13:00+00:00

Houseboat vacations with Twin Anchors are based on the size of the boat, features, the number of people it can accommodate, the season you choose to vacation in and how many nights you would like to spend on Shuswap Lake. Choose the houseboat type that fits your needs and view the rates.

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Photos from District of Sicamous's post ... See MoreSee Less

Be sure to do exploring on and off the lake!! There are lots of exciting things to do around Sicamous! So whether you’re on your way into town, or heading out off the lake, be sure to check out all these stops along the way! 👇

•The PUB at Old Town Bay Marina
Bulldog Boat Rentals
Shuswap Shark Shack
The Sea Store, Shuswap Lake
• Mara Hills Golf Course MaraHills Golf Resort⛳️
• Sicamous Beach Park ☀️
• Sicamous Creek Trails 🥾
• Kelly’s Go Karts🏎
D Dutchmen Dairy D Dutchmen Dairy🍦
• Eagle River Golf & Country Club
• Eagle River Nature Park
• Malakwa Suspension Bridge
• Crazy Creek Hot Pools Resort
• The Enchanted Forest🍄
•Or some of the many other places, adventures or things to do nearby

We have lots available on our website; Twinanchors.com/orientation/

#twinanchorshouseboats #twinanchors

#localtourism #travelcanada #explorebritishcolumbia#adventuretravel #hiddengems #exploresicamous #shuswaplake#planyourtrip #beautifulbc #houseboating #moretoexplore
... See MoreSee Less

Be sure to do exploring on and off the lake!! There are lots of exciting things to do around Sicamous! So whether you’re on your way into town, or heading out off the lake, be sure to check out all these stops along the way! 👇

•The PUB at Old Town Bay Marina
•Bulldog Boat Rentals
•Shuswap Shark Shack
•The Sea Store, Shuswap Lake
• Mara Hills Golf Course MaraHills Golf Resort⛳️
• Sicamous Beach Park ☀️
• Sicamous Creek Trails 🥾
• Kelly’s Go Karts🏎
• D Dutchmen Dairy D Dutchmen Dairy🍦
• Eagle River Golf & Country Club
• Eagle River Nature Park 
• Malakwa Suspension Bridge 
• Crazy Creek Hot Pools Resort
• The Enchanted Forest🍄
•Or some of the many other places, adventures or things to do nearby

We have lots available on our website; Twinanchors.com/orientation/

#twinanchorshouseboats #twinanchors

#localtourism #travelcanada #explorebritishcolumbia#adventuretravel #hiddengems #exploresicamous #shuswaplake#planyourtrip #beautifulbc #houseboating #moretoexplore

Photos from Royal Canadian Marine Search and Rescue Station #106 - Shuswap's post ... See MoreSee Less

Comment on Facebook

Laurie Merritt Thauberger

⚓️We have job openings!!⚓️

With openings for work this season! Come work at the lake in beautiful Sicamous BC!🏖 Gain experience, skills and enjoy working at Shuswap Lakes largest marina Old Town Bay Marina and Twin Anchors Houseboat Vacations Canada’s Largest houseboat company!🌅

Help us make our guests experience excellent! Well enjoying everything the Shuswap Region has to offer!!

We have multiple positions open currently all through our employment webpage
twinanchors.com/employment/

Please reach out if you have any questions about employment!💬
... See MoreSee Less

⚓️We have job openings!!⚓️

With openings for work this season! Come work at the lake in beautiful Sicamous BC!🏖 Gain experience, skills and enjoy working at Shuswap Lakes largest marina Old Town Bay Marina and Twin Anchors Houseboat Vacations Canada’s Largest houseboat company!🌅

Help us make our guests experience excellent! Well enjoying everything the Shuswap Region has to offer!! 

We have multiple positions open currently all through our employment webpage 
twinanchors.com/employment/ 

Please reach out if you have any questions about employment!💬

We love seeing your houseboating, Shuswap Lake, Old Town Bay Marina, and adventure pictures/videos📸🏖 We are looking to give an opportunity to WIN a CC2 Low/Mid season houseboat trip for 2023!👍 ⚓️⚓️

🎥All you have to do is POST a picture/video of your houseboat adventure on Instagram or Facebook!📸🏖

-Like or Follow our page Twin Anchors Houseboat Vacations on Instagram and/or Facebook

-Tag @twinanchorshouseboats in your houseboating, Shuswap lake, Old Town Marina, or your adventure photos/videos📸☀️

-Use the hashtags #twinanchors #twinanchorshouseboats in your post#️⃣

It’s that easy!⚓️⚓️

No limits to how many times you enter/post with the above criteria! So post as much as you want🎉

We will be taking entries till Oct 31st…

*Winner will be randomly drawn at end of period and contacted by Twin Anchors Houseboat Vacations. Do not reply to any other accounts, or supply any credit card information*

We can’t wait to see your experience!⚓️⚓️Time to get excited for summer!🏖

#twinanchors #twinanchorshouseboats
... See MoreSee Less

We love seeing your houseboating, Shuswap Lake, Old Town Bay Marina, and adventure pictures/videos📸🏖 We are looking to give an opportunity to WIN a CC2 Low/Mid season houseboat trip for 2023!👍 ⚓️⚓️

🎥All you have to do is POST a picture/video of your houseboat adventure on Instagram or Facebook!📸🏖

-Like or Follow our page Twin Anchors Houseboat Vacations on Instagram and/or Facebook 

-Tag @twinanchorshouseboats in your houseboating, Shuswap lake, Old Town Marina, or your adventure photos/videos📸☀️

-Use the hashtags #twinanchors #twinanchorshouseboats in your post#️⃣

It’s that easy!⚓️⚓️

No limits to how many times you enter/post with the above criteria! So post as much as you want🎉

We will be taking entries till Oct 31st…

*Winner will be randomly drawn at end of period and contacted by Twin Anchors Houseboat Vacations. Do not reply to any other accounts, or supply any credit card information*

We can’t wait to see your experience!⚓️⚓️Time to get excited for summer!🏖

#twinanchors #twinanchorshouseboats

Comment on Facebook

#twinanchors #twinanchorshouseboat

Holly Charlton should post your video!

#twinanchors #twinanchorshouseboats

#twinanchors #twinanchorshouseboat

#twinanchors #twinanchorshouseboats

#twinanchors #twinanchorshouseboat

Frankie Stanley Taylor Stanley

Twin Anchors Houseboat Vacations #twinanchor #twinanchorshouseboats

#twinanchors #twinanchorshouseboat 🛥

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