HOUSEBOATING FAQs2019-05-04T14:35:48+00:00

HOUSEBOATING FAQs

What is your cancellation and refund policy for COVID-19?2020-11-30T21:06:38+00:00

Guests who choose to book a vacation trip during a known pandemic, will not be refunded unless the reservation holder has a positive COVID-19 Test with in 14 days of their vacation and have purchased the Medical Cancellation Policy.

How long does it take to check-in?2019-05-04T14:33:25+00:00

The whole check-in process can take up to 4-5 hours. This includes office paperwork, then once the boat is ready and assigned to you, Orientation and loading your belongings.

Do the houseboats come with bedding?2019-05-04T14:32:46+00:00

No, please bring your bedding and towels from home.

Can I bring my own stereo and speaker system?2019-05-04T14:32:03+00:00

No, each boat has a stereo system on board. Please bring an aux cord with you to connect any iPods or phones to the stereo.

Are there fees to stay in Marine Parks?2020-01-21T20:48:02+00:00

The provincial government does charge for park usage.  The following fees are applied per houseboat model:

  • Cruiser: $75
  • CC1, CC2, CC4:  $150
  • CC3, CC5, CC6: $200
  • Genesis 60 & Genesis 75: $200
Do cell phones work on the lake?2019-05-04T14:30:26+00:00

Some work quite well, others not very well at all or only at specific locations. You should still give family and friends our office number (250) 836-2450), as this will be your best way of ensuring their messages reach you. If necessary we will advise you where the nearest telephone is to you so you can speak to the caller in person.

Can people contact us on the houseboat?2019-05-04T14:29:50+00:00

Yes, just make sure your family has our office phone number (250) 836-2450, and we will relay any messages to you via your V.H.F. radio. However, you must be monitoring your radio to receive the message. We require all guests fill out a Boat Manifest prior to leaving dock. This manifest ensures that we know which boat every guest is on in the event of a family emergency.

What happens in a medical emergency?2019-08-21T15:58:24+00:00

In the event of a medical emergency, call 911.  There is a rescue boat on the lake, they will come get you.  If you can’t reach 911 by your cell, call us via radio. Cell phones do not work on all areas of the lake.

Can friends join us during our trip?2019-08-21T15:59:17+00:00

Friends can join you in the middle of your trip.  You will need to call a water taxi.  We suggest using Sea Dog Boat Rentals as they leave from our dock.  Their number is 250-836-4567.  Or the houseboat can return to Old Town Marina to pick up guests.

Where do we stay at night?2019-05-04T14:27:30+00:00

Before dark you must “beach” your houseboat – houseboats cannot be safely secured in the middle of the lake as it is too deep – and we don’t provide anchors! You will be instructed on how to do this during your Captain’s Orientation. There are over 30 marine parks to choose from on the Shuswap Lake system.

How fast do houseboats travel?2019-05-04T14:26:37+00:00

Your houseboat will travel up to 6 knots or 7 miles an hour. We do recommend a specific travel speed to allow you to achieve the best fuel consumption. For example the average cruising time from Sicamous to Cinnemousun Narrows is 3 hours.

Are there age restrictions?2019-05-04T14:25:57+00:00

The ‘Captain’ of the houseboat must hold a valid driver’s licence and be at least 19 years old.

Can we bring pets with us?2019-08-21T15:59:56+00:00

We are dog and cat friendly.  There is a fee of $50 for a small pet and $75 for a large pet.  Both are subject to tax.  These fees are a 1 time fee for the duration of your trip.

What is the return time?2019-05-04T14:25:02+00:00

Return times are on an assigned basis between 8AM and 10AM on your final day.

What is the Captain’s Orientation?2019-05-04T14:24:25+00:00

The Captain’s Orientation covers all the operating systems of the houseboat. We also include a video onboard that you may review at any time, along with an Operating Manual specific to the boat you have chartered.

Who can drive the houseboat?2019-05-04T14:23:18+00:00

Anyone over the age of 19 can drive the houseboat provided that they have completed the Captain’s Orientation and hold a valid driver’s license.

What are my payment options?2019-05-04T14:22:13+00:00

OPTION A: Pay the balance (less deposit) 120 days prior to departure.

OPTION B: Pay the balance (less deposit) in 4 equal monthly installments starting 120 days prior to departure. (120 days / 90 days / 60 days / 30 days) for an additional 5% administration fee.

We accept VISA, MASTERCARD, AMERICAN EXPRESS, INTERAC or CASH! For more detailed information, please view our Policies page.

What are the extra costs?2020-02-19T22:29:08+00:00

Your costs are minimal. You pay for the gas you use during your vacation, marine park fees, septic pump out and daily insurance during your trip. Your gas costs will vary depending on upon how far you travel, generator usage, as well as use of the remote fueling station. Septic pump-out fee is $30. Marine park fees are charged per boat type.
Damage Deposit: Payment of $28/day will reduce the amount of security deposit required. If the payment is not made, we require the applicable damage deposit to be placed on a credit card as indicated:

Security Deposit w/buydown w/o buydown
Cruiser $2,500 $5,000
CC 1/2 $2,500 $5,000
CC 3 $4,000 $8,000
CC 4 $4,500 $9,000
CC 5/6 $6,000 $12,000

Security Deposit: The security deposit will be applied to any outstanding charges including but not limited to lost or damaged items, late returns, excessively unclean boats, or any damages. Deposit must be placed on the Captain’s credit card. CASH OR PERSONAL CHEQUES ARE NOT ACCEPTED.

Is a deposit required when booking?2019-05-04T14:20:58+00:00

Yes. All you require is a deposit of $500 (Cruiser and CruiseCraft 1, 2, 3 and 4); the CruiseCraft 5 and 6 require a deposit of $1500 to confirm your reservation. Your deposit will be applied to your charter fee and is required 10 days after making your reservation. Your deposit can be paid over the phone by approved credit card or you may mail a money order.

How far in advance should I book?2019-05-04T14:21:13+00:00

We recommend you reserve your houseboat 6 months to a year in advance, but we can usually accommodate most requests, as long as you have some flexibility in dates and houseboat types. It’s also always worthwhile calling us even on short notice (1-800-663-4026), as we occasionally get cancellations. If you are requiring very specific dates for your vacation, we highly recommend that you book 12 months in advance. Check out our online booking for to view immediate availability.

What will a houseboat vacation cost?2019-05-04T14:13:00+00:00

Houseboat vacations with Twin Anchors are based on the size of the boat, features, the number of people it can accommodate, the season you choose to vacation in and how many nights you would like to spend on Shuswap Lake. Choose the houseboat type that fits your needs and view the rates.

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September Long weekend🎉🎉

It’s unfortunately the last long weekend of the summer! But the fun isn’t over yet, the houseboats are sailing, you can visit Old Town Bay Marina pub for some delicious food and drinks🍔🍹, grab a boat rental from Bulldog Boat Rentals🛥, or just relax anywhere on Shuswap lake! 🌄

Maybe even visit The Shark Shack before their season ends!

If you missed out! As our long weekends are the busiest times of the year booking in advance is highly recommended! So gather some friends, family, couples and head to Twinanchors.com to book your long weekend adventures for 2022🏖
... See MoreSee Less

September Long weekend🎉🎉

It’s unfortunately the last long weekend of the summer! But the fun isn’t over yet, the houseboats are sailing, you can visit Old Town Bay Marina pub for some delicious food and drinks🍔🍹, grab a boat rental from Bulldog Boat Rentals🛥, or just relax anywhere on Shuswap lake! 🌄

Maybe even visit The Shark Shack before their season ends!

If you missed out! As our long weekends are the busiest times of the year booking in advance is highly recommended! So gather some friends, family, couples and head to Twinanchors.com to book your long weekend adventures for 2022🏖

Comment on Facebook

Alexander Naylor

Highly reccomend been 2 times cant wait to go again!

We are excited to share the refresh photos of The Legacy "Never Look Back" houseboat. At 24' wide x 94' long - she is the largest boat in the Twin Anchors rental fleet. This boat sleeps 22 comfortably and rents out for 5 night vacations. The peak season charter rate for 5 nights is $18,475. Low and mid season charter rate for 5 nights is $13,760.

We appreciate the amazing work completed by the crew at Twin Anchors Manufacturing on this houseboat!

#twinanchors #twinanchorshouseboats #houseboatmanufacturing
#tabuilds
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We are excited to share the refresh photos of The Legacy Never Look Back houseboat. At 24 wide x 94 long - she is the largest boat in the Twin Anchors rental fleet. This boat sleeps 22 comfortably and rents out for 5 night vacations. The peak season charter rate for 5 nights is $18,475. Low and mid season charter rate for 5 nights is $13,760.

We appreciate the amazing work completed by the crew at Twin Anchors Manufacturing on this houseboat!

#twinanchors #twinanchorshouseboats #houseboatmanufacturing
#tabuilds

Comment on Facebook

Jesse Morgan Megan Kachmarski Brett Kachmarski Tyler Giesbrecht Jacy Braun

Kelsey Schalk

Daniella Dawn

Alana Bangs Ian Bangs Julie Hughes Riley White Kyle Russell did we get this boat?! I hope so! LOL

Wow! Jenn Prince

Rob Riley Chandelle Riley Samantha Hardy Check this out!!! 😳😩

Shelley D Seifert

Thomas Hopping Marshall Bourgeois Colton Hendel holy fuck

Anna Jones

Kayla Hill

Krista Wirth 😍

Beautiful boat!

Katelyn Corkin 😲

Sharlene Higgins look at this one

The big old Waterway boat! Cool to see it in the twin anchors fleet now!

Alyssa Ermel fancy enough for us being old now 😂😂

Looks stunning

Garret Willium Field BFF if you truly loved us you would book this

Seana Manske

Sweet.

Jens Klempnauer

Caitlynn Pearson

Thaia Elena Symmone Bourquin you guys hear me out. We could wrangle enough people

Whitney Davies

Jeremy Yarish

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Been hard to complain about the weather at Old Town Bay with temperatures staying around 30+ for the last few weeks! Hard to beat that for houseboating weather!☀️

With the water level dropping the beaches are getting bigger and the water is getting warmer🏖

With endless beaches and adventures there is something to do for everyone!

If you missed out on 2021 make sure to book early for 2022 to ensure you get the boat and dates you want!

You can find all the information and our online booking feature on our website twinanchors.com

Come experience all that Shuswap Lake has to offer aboard a Twin Anchors Houseboat!⚓️⚓️
... See MoreSee Less

Been hard to complain about the weather at Old Town Bay with temperatures staying around 30+ for the last few weeks! Hard to beat that for houseboating weather!☀️

With the water level dropping the beaches are getting bigger and the water is getting warmer🏖 

With endless beaches and adventures there is something to do for everyone!

If you missed out on 2021 make sure to book early for 2022 to ensure you get the boat and dates you want!

You can find all the information and our online booking feature on our website twinanchors.com

Come experience all that Shuswap Lake has to offer aboard a Twin Anchors Houseboat!⚓️⚓️

Comment on Facebook

Amanda Cardinal

We had a great time from June 26-July 3, hottest week ever they said 🙂

We are definitely overdue for a family getaway

Magical!!

Beautiful here

Jaimie 👀 2️⃣0️⃣2️⃣2️⃣

Stacey Prohl , Brett Hopfe , D.J. Hopfe next summer!???

How smoky is it there?

Have you had to cancel any ones houseboat vacation due to forest fire?

Vanessa Lingelbach

Amanda Hall Tanisha Hall Mahoney Dustin Kevin Austin Hall Katrina Young Richard Hildebrand. Time to start saving for 2022/2023.

Stephanie DeMerchant now this would be an amazing girls trip

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Come by to check out our NEW GIFT SHOP!🎁

We have everything you need for your houseboat trip, the beach, games, souvenirs, the kids and items you may have forgotten before heading out on your vacation!🏖

Located in our upper parking lot it’s where you register once arriving for your houseboat vacation!

Don’t miss those last minute ideas or things that will make your houseboat trip or day on the lake better!🧢

With deals and savings changing each week! It’s the place to start or end of your trip!

Ps. It’s the first place with Advil after your vacation too!🤕
... See MoreSee Less

Come by to check out our NEW GIFT SHOP!🎁

We have everything you need for your houseboat trip, the beach, games, souvenirs, the kids and items you may have forgotten before heading out on your vacation!🏖

Located in our upper parking lot it’s where you register once arriving for your houseboat vacation! 

Don’t miss those last minute ideas or things that will make your houseboat trip or day on the lake better!🧢

With deals and savings changing each week! It’s the place to start or end of your trip! 

Ps. It’s the first place with Advil after your vacation too!🤕

More exciting things to add to your houseboat vacation!!🏖 Or if you are exploring the lake and want to stop to grab a drink or some tasty food!🍹🍔 Opening date coming soon…⏳OTBM Pub is opening soon in #Sicamous. Our pub manager, Todd, is putting the final touches on his spectacular menu, and an official opening date will be announced shortly!

🍻🍸🍾🍔🌭🍟🍹

#exploresicamous #shuswaplake #lakelife #beautifulbc #oldtownbaymarina
#lakesidepatio
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More exciting things to add to your houseboat vacation!!🏖 Or if you are exploring the lake and want to stop to grab a drink or some tasty food!🍹🍔 Opening date coming soon…⏳
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