VACATION POLICIES

The vacation year at Twin Anchors is broken up into three seasons –  Low, Mid and Peak. All are colour coded on our calendars. Once you’ve decided when you’d like to depart, book early to avoid disappointment. Remember, we will hold a houseboat for up to 10 days without obligation.

2022 SEASONS
PEAK JUNE 30 – AUGUST 31
MID JUNE 9 – JUNE 29
SEPTEMBER 1 – SEPTEMBER 14
LOW  MAY 1 – JUNE 8
SEPTEMBER 15 – OCTOBER 15

CANCELLATION & REFUND POLICY

Reservations for Houseboat Vacations made after March 19, 2020 will not be considered extenuating circumstances related to COVID-19, except where the reservation holder is currently sick with COVID-19 at time of sail. Confirmation of COVID-19 diagnosis required.

Extenuating circumstances are intended to protect guests from unforeseen challenges that arise after booking. After the Declaration of COVID-19 as a global pandemic by the World Health Organization, it is no longer an extenuating circumstance because COVID-19, and its consequences, are no longer unforeseen or unexpected.

Twin Anchors Houseboats will not refund charters due to: transportation disruptions and cancellations; travel advisories and restrictions; health advisories and quarantines; changes to applicable laws; and other government mandates (foreign or domestic) – such as evacuation orders, border closures, prohibitions on short-term rentals, and shelter in place requirements.

Please review our cancellation policy in full. If you would like to inquire about our medical cancellation policy, please call the office 1-800-663-4026

AGE RESTRICTIONS

The person making the reservation and the two captains must be at
least 19 years of age with valid drivers’ licences.

DEPOSIT

Your deposit of $500 ($1500 for CruiseCraft 5, CruiseCraft 6 and Legacy 94) is required to confirm your reservation. The deposit is applied to the charter fee. Please see CHANGE/CANCELLATION PARAGRAPH for additional details. Deposits can be paid by credit card or by mailing a money order.

CHARTER PAYMENT

OPTION A: The full balance of your charter is due 120 days prior to departure date.

OPTION B: The balance (less deposit) can be paid in 4 equal monthly installments starting
120 days prior to departure for an additional 5% administration fee.
(120 days/ 90 days/ 60 days/ 30 days).

CHANGE / CANCELLATION

A $100 fee will be charged if you change your reservation 1–6 days after booking.

Your deposit of $500 ($1500 for CruiseCraft 5 & 6 and Legacy 94) will be retained by Twin Anchors if you cancel or change a reservation 6 days after booking or 119 days before departure.

Full charter fee (PAYMENT OPTIONS A & B) will be retained by Twin Anchors if you cancel your reservation less than 120 days prior to departure.

• We offer a policy (additional cost) which will ensure you get a full refund in case of accident, and/or medical reasons. For further details please call our office at 1-800-663-4026.

INSURANCE BUY-DOWN

Payment of $28/day will reduce the amount of damage deposit required. If the payment is not made, we require the applicable damage deposit to be placed on a credit card as indicated below:

INSURANCE BUY-DOWN WITH BUY-DOWN WITHOUT BUY-DOWN
CRUISER $2,500 $5,000
CRUISECRAFT 1 & 2 $2,500 $5,000
CRUISECRAFT 3 $4,000 $8,000
CRUISECRAFT 4 $4,500 $9,000
GENESIS 75 $4,000 $8,000
GENESIS 60 $4,500 $9,000
CRUISECRAFT 5 & 6 $6,000 $12,000
LEGACY 94 $7,500 $15,000

SECURITY DEPOSIT

See above chart for applicable security deposit. This deposit will be  applied to any outstanding charges including lost or damaged items, late returns, excessively unclean boats, or damage resulting from negligent operation or activity on the houseboat. Deposit must be placed on the Captain’s credit card.

PETS

$50 for a dog below the knee; $75 for a dog above the knee. Cats don’t usually enjoy the boats so we recommend to not bring them. Any other questions – please call us 1.800.663.4026.

COMPLIMENTARY SERVICES

Propane, porter service, and boat launch are included in the charter fee.

ADDITIONAL EXPENSES

Fuel and septic pump-out, along with Provincial Marine Park fee levy are the only additional expenses. Park fee levy will be added at time of booking. Park fee levies are dependent on size of houseboat. Fuel and septic pump-out are paid at the end of the charter.

CONTACT

Twin Anchors Houseboats is located at…

Old Town Bay Marina
200 Old Town Road West, Sicamous, BC

PO Box 318, Sicamous, BC, V0E 2V0
Tel: 1-800-663-4026
Fax: (250) 836-4824
Email:houseboats@twinanchors.com

BOOK ONLINE IN REAL TIME!

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VISIT US ON FACEBOOK!

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Link to apply:

twinanchors.bamboohr.com/jobs/view.php?id=24&source=aWQ9MTU%3D

Who we are...

Shuswap Lake Vacation Inc. DBA Twin Anchors Houseboats Vacations is the largest houseboat company in Canada, with the largest boats in Canada. We are the premier houseboat destination on Shuswap Lake. With 1100 km of shoreline to explore onboard our luxurious Twin Anchor houseboats. Our guests have the ability to adventure and see the many highlights of the lake or relax on their houseboat. We are located at the largest marina on Shuswap lake surrounded by mountain scenery. It is the perfect location for after work adventures and to work in beautiful Sicamous, BC. Our company goal is to supply excellent service, support and an amazing guest experience so they can create lasting memories on their Twin Anchors Houseboat Vacation. We are always looking for people to provide excellent service and create a fun positive atmosphere for other employees and our guests!

We have many openings available if the below job description doesn't fit, make sure to check out some of our other job ads to find a better fit. We appreciate all applicants.

Job Description

Job Title:

Dock Staff/Orientator – Twin Anchors Houseboats

Job Function:

Ensures that all houseboats and related rental equipment are prepared and ready in accordance with the procedures of the Quality System. Completes customer orientations as required prior to departure of vessels.

Duties and Responsibilities:

Provides orientations for houseboats or pleasure craft as required (may include group orientations)
Completes duties, not limited to, pressure washing, septic pump out, BBQ servicing, hot tub cleaning, fueling and mooring of vessels, minor maintenance
Initial inspection of returning vessels
Maneuver houseboats in and out of marinas including parking and tying up.
Removal of debris and garbage from boats
Monitor VHF radio as scheduled
Bring in houseboats and operate pickup boat when required
Perform all functions of customer service
Performs other duties or support to coworkers as the pressures dictate within the Twin Anchor’s environment.

Required Skills and Knowledge:

Strong communication skills
Experience with maneuvering houseboats
Ability to be on your feet for the majority of the shift
Pleasure Craft Operator’s certification
Customer Service training or related experience
Knowledge of Twin Anchor’s Houseboats or similar company

Preferred Knowledge or Experience:

Tourism Industry or related experience
Boat operation experience

*Must currently be legally able to work in Canada*

To apply:

twinanchors.bamboohr.com/jobs/view.php?id=24&source=aWQ9MTU%3D

Please fill out all required fields and attach your RESUME and COVER LETTER during the application. After review applicants will be contacted for the next stages in the interview process.
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Twin Anchors Houseboat Vacations is holding virtual career fair for this upcoming season!
Click on the link to see all openings and to apply:

twinanchors.bamboohr.com/jobs/

Also there is a General Application if you are unsure what portion best fits your skills and experience.

Fill in all required fields and attach your resume/cover letter and be contacted for a virtual interview!

Don’t miss your opportunity to work on the beautiful Shuswap lake!🏔

Also check out our job postings by clicking on our facebook page or our website twinanchors.com/employment/.

We are looking forward to hear from all applicants!👍
... See MoreSee Less

Link to apply:

twinanchors.bamboohr.com/jobs/view.php?id=25&source=aWQ9MTU%3D

General Application

Who we are…

Shuswap Lake Vacation Inc. DBA Twin Anchors Houseboats Vacations is the largest houseboat company in Canada, with the largest boats in Canada. We are the premier houseboat destination on Shuswap Lake. With 1100 km of shoreline to explore onboard our luxurious Twin Anchor houseboats. Our guests have the ability to adventure and see the many highlights of the lake or relax on their houseboat. We are located at the largest marina on Shuswap lake surrounded by mountain scenery. It is the perfect location for after work adventures and to work in beautiful Sicamous, BC. Our company goal is to supply excellent service, support and an amazing guest experience so they can create lasting memories on their Twin Anchors Houseboat Vacation. We are always looking for people to provide excellent service and create a fun positive atmosphere for other employees and our guests!

Who are looking for…

Motivated individuals who are looking for a working experience where you interact with employees and guests daily during your shift. Creating a fun positive atmosphere for all our guests by providing excellent service. We are looking for people who want to gain experience, skills, well at work, and want to enjoy a BC (Sicamous) lifestyle outside of work. Where there are many opportunities, activities, adventures, amenities, and things to do locally and in close proximity to your workplace. Whether you are an experienced worker, new to the workforce, students, or wanting a change we have many employment opportunities available.

We are currently hiring for:

Housekeeping
Mechanics
Maintenance
Reservation Clerks
Dock
Porters
Host/Hostess
Shuttle Bus Drivers

Old Town Bay Opportunities

Old Town Bay Cooks
Old Town Bay Servers
Customer Service Attendants

If you want too:

Enjoy meeting and interacting with diverse people from all over the world
Have the skills and abilities to provide legendary customer service
Want to work with good friends in a strong, team-orientated and supportive environment
Enjoy working hard but having fun while you do it
Want to work at an amazing lakefront location
Want to re-enter the workforce;
Upgrade your skills; and
Gain experience in a new occupation
Please reach out if you have any questions or want to apply today!

*Must currently be legally able to work in Canada*

To apply:

twinanchors.bamboohr.com/jobs/view.php?id=25&source=aWQ9MTU%3D

To APPLY attach your COVER LETTER, RESUME and FILL out required fields
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We are currently hiring Housekeeping Personal. Starting wage $20/hr for full-time.

Link to apply:

twinanchors.bamboohr.com/jobs/view.php?id=41&source=aWQ9MTU%3D

Who we are...

Shuswap Lake Vacation Inc. DBA Twin Anchors Houseboats Vacations is the largest houseboat company in Canada, with the largest boats in Canada. We are the premier houseboat destination on Shuswap Lake. With 1100 km of shoreline to explore onboard our luxurious Twin Anchor houseboats. Our guests have the ability to adventure and see the many highlights of the lake or relax on their houseboat. We are located at the largest marina on Shuswap lake surrounded by mountain scenery. It is the perfect location for after work adventures and to work in beautiful Sicamous, BC. Our company goal is to supply excellent service, support and an amazing guest experience so they can create lasting memories on their Twin Anchors Houseboat Vacation. We are always looking for people to provide excellent service and create a fun positive atmosphere for other employees and our guests!

We have many openings available if the below job description doesn't fit, make sure to check out some of our other job ads to find a better fit. We appreciate all applicants.

Job Description

Job Title:

Housekeeping Personnel – Twin Anchors Houseboats

Job Function:

Clean houseboats in accordance with the procedures of the Quality System and meet time commitments to ensure houseboats leave dock on-time.

Duties and Responsibilities:

Follows checklists to ensure completion of scheduled tasks within the allotted time frame.
Reports damages to the maintenance department
Replaces missing inventory onboard houseboats
Notifies supervisor of missing or low stock inventory
Performs functions of customer services as required
Performs other duties or support to co-workers as the pressures dictate within the Twin Anchors environment

Required Skills and Knowledge:

Accommodation cleaning experience or proven ability to learn
Experience working in a team environment

Preferred Knowledge/Experience:

Hospitality/Tourism or related experience
ISO training or knowledge
High school graduate
Ability to deal with customers and staff in a professional, pleasant and friendly manner

*Must currently be legally able to work in Canada*

To apply:

twinanchors.bamboohr.com/jobs/view.php?id=41&source=aWQ9MTU%3D

Please fill out all required fields and attach your RESUME and COVER LETTER during the application. After review applicants will be contacted for the next stages in the interview process.
... See MoreSee Less

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