The vacation year at Twin Anchors is broken up into three seasons – Low, Mid and Peak. All are colour coded on our calendars. Once you’ve decided when you’d like to depart, book early to avoid disappointment. Remember, we will hold a houseboat for up to 10 days without obligation.
COVID-19 CANCELLATION & REFUND POLICY
Guests who choose to book a vacation trip during a known pandemic, will not be refunded unless the reservation holder has a positive COVID-19 Test with in 14 days of their vacation and have purchased the Medical Cancellation Policy.
The person making the reservation and the two captains must be at
least 19 years of age with valid drivers’ licences.
Your deposit of $500 ($1500 for CruiseCraft 5, CruiseCraft 6 and Legacy 94) is required to confirm your reservation. The deposit is applied to the charter fee. Please see CHANGE/CANCELLATION PARAGRAPH for additional details. Deposits can be paid by credit card or by mailing a money order.
OPTION A: The full balance of your charter is due 120 days prior to departure date.
OPTION B: The balance (less deposit) can be paid in 4 equal monthly installments starting
120 days prior to departure for an additional 5% administration fee.
(120 days/ 90 days/ 60 days/ 30 days).
CHANGE / CANCELLATION
A $100 fee will be charged if you change your reservation 1–6 days after booking.
Your deposit of $500 ($1500 for CruiseCraft 5 & 6 and Legacy 94) will be retained by Twin Anchors if you cancel or change a reservation 6 days after booking or 119 days before departure.
Full charter fee (PAYMENT OPTIONS A & B) will be retained by Twin Anchors if you cancel your reservation less than 120 days prior to departure.
• We offer a policy (additional cost) which will ensure you get a full refund in case of accident, and/or medical reasons. For further details please call our office at 1-800-663-4026.
Payment of $28/day will reduce the amount of damage deposit required. If the payment is not made, we require the applicable damage deposit to be placed on a credit card as indicated below:
See above chart for applicable security deposit. This deposit will be applied to any outstanding charges including lost or damaged items, late returns, excessively unclean boats, or damage resulting from negligent operation or activity on the houseboat. Deposit must be placed on the Captain’s credit card.
$50 for a dog below the knee; $75 for a dog above the knee. Cats don’t usually enjoy the boats so we recommend to not bring them. Any other questions – please call us 1.800.663.4026.
Propane, porter service, and boat launch are included in the charter fee.
Fuel and septic pump-out, along with Provincial Marine Park fee levy are the only additional expenses. Park fee levy will be added at time of booking. Park fee levies are dependent on size of houseboat. Fuel and septic pump-out are paid at the end of the charter.
Twin Anchors Houseboats is located at…
Old Town Bay Marina
200 Old Town Road West, Sicamous, BC
PO Box 318, Sicamous, BC, V0E 2V0
Fax: (250) 836-4824